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Consumer Rights Act Awareness

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Description


This course has been designed to help you understand the Consumer Rights Act 2015 and learn how it can protect us when buying goods or services.


By the end of this course, we'll aim to:


- Improve our understanding of Consumer Rights and how they matter to us


- Learn how the Fundamental Consumer Rights protect consumers


- Explore rules and conditions set out in Consumer Contracts and Agreements


- Understand what Unfair Business Practices are and how to identify them


- Learn how to deal with Unsolicited Marketing Communications

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